作业帮求编英文对话!求根据这个编一段3分钟的英文对话“B两个月钱买的一个真皮包坏了,想要退货,而客服助理想要换新的给他”
来源：学生作业帮助网 编辑：作业帮 时间：2024/04/28 18:22:35
求编英文对话!求根据这个编一段3分钟的英文对话“B两个月钱买的一个真皮包坏了,想要退货,而客服助理想要换新的给他”
求编英文对话!
求根据这个编一段3分钟的英文对话“B两个月钱买的一个真皮包坏了,想要退货,而客服助理想要换新的给他”
求编英文对话!求根据这个编一段3分钟的英文对话“B两个月钱买的一个真皮包坏了,想要退货,而客服助理想要换新的给他”
customer:Hi,I bought this bag here about two months ago.
manager:OK.How can I help you?
c:The handle came off yesterday.
m:We can fix it for you.
c:But,it costs me 3000 yuans and it is supposed to be well made.
m:Let me take a look.Oh,yes,this is a genuine leather bag.And,you got it on sale.
c:Right.It was 5000 yuans without discounts.
m:So,you have got a deal.
c:But,it still has warranty,doesn't it?
m:Yes,yes.That is why I offer to fix it.
c:But,I do not like to have a refurbished bag for 3000 yuans.
m:Well,I can give you a new one.
c:I do not think the new one can last for any longer.
m:You can give it a try.
c:I'd rather not.
m:What do you want us to help?
c; I want my money back.
m:Please take a look at the warranty.It says that replacement or fix only for any defects.
c:Craps.I thought your store had a good reputation for the service.But,now,I see that I have to keep this poor quality bag.
m:Do not get angry.The warranty really states that we cannot refund it.However,I will try to talk to the general manager to see if he can get you a store credit.
c:What can I do with the credit?
m:You use it for purchasing other stuff here.
c:Well,I think that it is the best choice I can get.
m:Yeah.If you agree,I will call the general manager now.
c:All right,all right.
m:I called the general manager and he said OK.Here is your store card with 3000 yuans.
c:Fine,then.
m:What else can I help you?
c:That's it.
m:Thanks for shopping at our store.